1. Introduction
Welcome to the websites of Tingen Law, PLLC. These Terms of Service (“Terms”) govern your access to and use of our websites, including any subdomains, services, and portals associated with https://www.tingen.law (collectively, the “Websites”).
By accessing or using the Websites, you agree to comply with these Terms, as well as any additional policies referenced herein, including but not limited to our Privacy Policy. If you do not agree to these Terms, you may not use the Websites.
For the purposes of these Terms:
- “Tingen Law,” “We,” “Us,” and “Our” refer to Tingen Law, PLLC.
- “You” and “Your” refer to any individual or entity accessing or using the Websites.
Your use of the Websites is subject to these Terms, and by continuing to access or use the Websites, you confirm your acceptance of any modifications or updates to these Terms, which we may make from time to time. It is your responsibility to review the Terms periodically for any changes.
2. User Accounts and Portal Access
To enhance your interaction with Tingen Law, we may offer access to user accounts and client portals (“Portal”). These tools are designed to streamline communication, case tracking, billing, and document sharing for clients.
2.1 Account Creation
- You may be required to create an account to access certain features or services on the Websites.
- When creating an account, you must provide accurate and complete information. Failure to do so may result in suspension or termination of your account.
- Your account credentials are personal to you and must not be shared with others. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
2.2 Client Portal Features
The client Portal provides enhanced functionality, including but not limited to:
- Access to case status updates.
- Viewing and managing invoices or payment plans.
- Secure sharing of documents between you and Tingen Law.
Your use of the Portal is subject to these Terms and any additional guidelines provided within the Portal.
2.3 User Responsibilities
- You agree to use the Portal and other account features only for lawful purposes.
- You must notify Tingen Law immediately if you suspect unauthorized use of your account or any other breach of security.
- Tingen Law reserves the right to suspend or terminate accounts at its discretion, including for violations of these Terms or for security purposes.
2.4 Security Measures
We employ industry-standard measures to protect the security and confidentiality of account and Portal data. However, no system is entirely secure. By using the Portal, you acknowledge and accept this inherent risk.
2.5 Termination of Access
- Tingen Law reserves the right to disable or terminate your account or access to the Portal if you violate these Terms or fail to comply with any applicable guidelines.
- Upon termination of your account, you may lose access to any content or information stored within the Portal.
3. E-Commerce and Payment Terms
3.1 Payment Gateways
We use third-party payment processors, including Stripe and Confido Legal, to facilitate online payments for our services. By using the payment functionality on the Websites, you authorize Tingen Law, PLLC, and its payment processors to process your payments as necessary to provide the selected services.
3.2 Recurring Payments
If you engage in subscription-based services or recurring billing through the Websites, you agree to the terms and payment schedule provided at the time of purchase.
- Subscription payments will be automatically charged to your selected payment method at the intervals indicated during purchase.
- It is your responsibility to ensure that your payment information remains current and accurate to avoid interruptions in service.
3.3 Taxes
Any applicable taxes or fees associated with your purchase will be clearly disclosed at the time of checkout. You are responsible for paying any such taxes as required by law.
4. Interactions with the Website
4.1 Legal Disclaimer
Interactions with the Websites, including the submission of forms or communications, do not create an attorney-client relationship. For more information, please refer to our Legal Disclaimer.
4.2 Online Forms
The Websites may offer forms for submitting inquiries, scheduling consultations, or initiating services. By using these forms:
- You acknowledge that the submission of information does not create an expectation of confidentiality until an attorney-client relationship is established.
- Tingen Law reserves the right to review submitted information for potential conflicts of interest before proceeding with any representation.
4.3 Client Portals
Registered users may have access to secure Portals for managing legal matters.
- Access to the Portal is provided as a convenience and does not replace formal communications between you and Tingen Law.
- All communications and materials shared through the Portal are subject to these Terms.
4.4 Prohibited Activities
You may not use the Websites or Portals to:
- Engage in illegal activities or violate applicable laws.
- Submit false or misleading information.
- Interfere with or disrupt the functionality of the Websites, including hacking or uploading malicious content.
5. Marketing and Communication
5.1 Consent to Communication
By providing your contact information through the Websites, you consent to receiving communications from Tingen Law. These communications may include:
- Case updates or service-related notifications.
- Marketing communications such as emails, WhatsApp messages, and SMS notifications, where permitted by applicable law.
5.2 Opt-Out Options
You may opt out of marketing communications at any time by following the instructions included in the message or by contacting us directly. Note that opting out of marketing communications will not affect your receipt of service-related notifications.
5.3 Third-Party Marketing Tools
We use tools such as Brevo, Mailjet, and WhatsApp for communication and marketing. These tools process your data in accordance with their respective privacy policies. Please refer to our Privacy Policy for details on data sharing and storage.
5.4 SMS Notifications
We may send SMS notifications for limited purposes, such as appointment reminders or urgent case updates. You can opt out of receiving SMS notifications by following the instructions provided in the message or contacting us.
6. Intellectual Property
6.1 Ownership
All content, features, and functionality available on the Websites, including but not limited to text, graphics, logos, images, videos, and software, are the exclusive property of Tingen Law, PLLC, or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws.
6.2 Limited License
Tingen Law grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Websites solely for personal or professional purposes related to our services. This license does not grant you the right to:
- Reproduce, modify, distribute, or display any content from the Websites.
- Use the Websites or their content for any commercial purpose without prior written consent.
6.3 Trademarks
All trademarks, service marks, and logos displayed on the Websites are the property of Tingen Law or third parties. Your use of the Websites does not grant you any right or license to use these trademarks without explicit permission.
6.4 Third-Party Content
The Websites may include content, links, or integrations with third-party platforms. Tingen Law does not own or control third-party content and is not responsible for its accuracy, reliability, or legality.
7. Cookie and Privacy Integration
7.1 Cookie Usage
The Websites use cookies and similar tracking technologies to enhance user experience, gather analytical data, and comply with applicable privacy laws. By using the Websites, you consent to the use of cookies as described in our Privacy Policy.
7.2 Odoo Cookie Compliance
We utilize Odoo’s built-in GDPR-compliant cookie notification module to ensure transparency in how cookies are used on the Websites. You may adjust your cookie preferences via your browser settings or the cookie management tools provided on the Websites.
7.3 Privacy Policy Reference
For a detailed explanation of how we collect, use, and protect your data, please review our Privacy Policy, which is incorporated by reference into these Terms.
8. Modifications and Updates
8.1 Changes to the Terms
Tingen Law reserves the right to modify or update these Terms at any time. Updated Terms will be posted on the Websites with a revised effective date. It is your responsibility to review these Terms periodically for changes.
8.2 Notification of Changes
We may notify users of significant changes to these Terms through email, a prominent notice on the Websites, or other reasonable means. Continued use of the Websites after such notification constitutes acceptance of the updated Terms.
8.3 New Features and Services
From time to time, we may introduce new features or services on the Websites, such as webinars, online courses, or enhanced client portal tools. These features will be subject to these Terms, and additional terms may apply.
9. Limitation of Liability
9.1 General Limitation
To the fullest extent permitted by law, Tingen Law, PLLC, and its affiliates, officers, employees, and agents will not be liable for any damages arising out of or related to your use of the Websites. This includes, but is not limited to:
- Loss of data or interruption of services.
- Inaccurate information provided on the Websites.
- Third-party services or integrations.
9.2 Exclusions
Tingen Law’s liability is limited to the extent permitted by applicable law. Some jurisdictions do not allow certain exclusions or limitations of liability, and in such cases, these exclusions may not apply to you.
9.3 Total Liability
In no event shall Tingen Law’s total liability to you exceed the amounts paid by you to Tingen Law for services accessed or purchased through the Websites within the three months preceding the event giving rise to the claim.
10. General Representation and Warranty
10.1 User Responsibilities
By using the Websites, you represent and warrant that:
- Your use of the Websites complies with all applicable laws, regulations, and these Terms.
- Any information you submit through the Websites is accurate, complete, and lawful.
- You will not use the Websites to infringe upon the intellectual property rights of any party.
10.2 Disclaimer of Warranty
The Websites are provided “as is” and “as available” without any warranties, express or implied, including but not limited to:
- Warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Guarantees that the Websites will be error-free, secure, or uninterrupted.
11. Indemnification
11.1 User Indemnity
You agree to indemnify, defend, and hold harmless Tingen Law, PLLC, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected to:
- Your use or misuse of the Websites.
- Your violation of these Terms.
- Your infringement of any intellectual property or other rights of any third party.
11.2 Firm Rights
Tingen Law reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.
12. Notices
12.1 Notices from You to Tingen Law
All notices or communications you send to Tingen Law under these Terms must be submitted through the contact form available at https://www.tingen.law/contactus.
- Notices sent through other means, including email or phone, may not be acknowledged as official under these Terms.
12.2 Notices from Tingen Law to You
We will communicate notices to you via the email address you provide when contacting us or registering on the Websites. If no email address is available, we may provide notice by posting it prominently on the Websites.
12.3 Effective Date of Notices
Notices sent by email or via the Websites are considered delivered and effective as of the time they are sent or posted. It is your responsibility to ensure your contact information is accurate and current.
Last Updated: 11/25/2024