The Ultimate Business Owner's Handbook:
Legal Strategies for Success from a Business Lawyer
By Jacob Tingen | May 17, 2023 | Business & IP
Welcome to the Ultimate Business Owner’s Handbook: Legal Strategies for Success from a Business Lawyer, your comprehensive guide to legal strategies for business formation, compliance, and growth.
As a business owner, it’s crucial to understand the legal aspects of running a successful company.
In this handbook, we’ll share our expertise as lawyers and business owners to help you navigate the complexities of business law and intellectual property rights, while also introducing you to the concept of a fractional general counsel.
Contents
Chapter 2
Business Formation 101
Chapter 3
Contract Strategies
Chapter 4
Branding & Intellectual Property
Chapter 5
COMING SOON: Compliance:
Recommended Tools & Practices
Chapter 6
COMING SOON: Litigation &
Enforcement Services
Chapter 7
COMING SOON:
Subscription Legal Services
Chapter 1: Intro to the Handbook & Fractional General Counsel
In this section, we will introduce the purpose of the Ultimate Business Owner’s Handbook and explain what kind of businesses will benefit most from the information it contains.
Additionally, we will introduce the concept of fractional general counsel, what it is, and how it can benefit your business.
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Empowering You with Expert Knowledge
Our goal with the Ultimate Business Owner’s Handbook is to share our knowledge and experience as business lawyers, business owners, and entrepreneurs. By addressing the unique needs of growing businesses and startups, this guide empowers entrepreneurs to navigate the legal landscape with confidence, ensuring the success and longevity of their companies.
This guide will cover a variety of topics such as business formation, protecting intellectual property (trademarks and copyrights), contracts, recommendations on tools to help businesses meet legal and compliance needs, and the benefits of engaging with transactional and litigation services.
As you explore the handbook, you’ll gain a deeper understanding of the legal aspects of running a business, empowering you to make informed decisions that protect your company and support its growth.
With the right guidance from an intellectual property lawyer or business lawyer, you can confidently tackle challenges and seize opportunities in today’s business environment.
Dive in and discover the expert strategies that will help you build a thriving, legally compliant business!
Who is The Ultimate Business Owner's Handbook for?
Ideal Businesses for This Guide
The types of businesses that will benefit from our guide include:
- Businesses with annual revenues between $1 million and $5 million
- Funded startups that have secured initial capital
These businesses are in the growth phase and need expert guidance on various legal and compliance matters to ensure their continued success.
If you fall into these categories, the Ultimate Business Owner’s Handbook is tailored to meet your unique needs. We’ll help you navigate the legal landscape, address pressing concerns, and outline strategies to safeguard your business’s future.
Other Businesses That Can Benefit
While the core content is geared towards businesses with $1 million to $5 million in annual revenue and funded startups, the Ultimate Business Owner’s Handbook can also benefit other businesses such as:
- Businesses with annual revenues between $5 million and $20 million
- New businesses and startups without secured funding
For new businesses and startups without secured funding, you’ll find valuable information here that can guide your initial steps and set you up for long-term success as you lay the groundwork for your company.
Businesses with annual revenues between $5 million and $20 million can also find valuable insights in this handbook as they grow and expand.
Who This Guide is Not For
Businesses with annual revenues more than $20 million should consider hiring an in-house legal professional. This option will not only be more practical, but it will be better suited for addressing the needs of a company that size.
If this is you, we’re still happy to work with your inside team when you have overflow work or other specific tasks our firm might be best suited for.
Fractional General Counsel:
A Game-Changer for Growing Businesses
The Ultimate Business Owner’s Handbook not only covers essential legal topics but also introduces you to the benefits of working with a fractional general counsel.
Many business owners are familiar with the concept of a fractional CFO (a part-time financial expert who offers financial management and business consulting services).
A fractional general counsel is a similar idea applied to the legal industry. These professionals provide ongoing legal services and consultancy, helping businesses navigate the legal landscape without the need for a full-time, in-house legal expert.
Benefits of fractional general counsel include:
- Proactive legal services
- Strong attorney/client relationship
- Regular communication
- Greater responsiveness
- Flexible service offerings
- Predictable costs (typically via subscription)
By partnering with a business lawyer who understands your industry and your company’s unique needs, you’ll gain a valuable ally in your quest for success.
Common Problems with Traditional Legal Services
As a business owner, identifying and addressing legal issues is crucial to safeguarding and growing your business. However, working with traditional legal services can present challenges that may hinder your business’s progress. These challenges include, but are not limited to:
- Unpredictable costs
- Lack of responsiveness from the lawyer
- Inflexible service offerings
- Reactive legal help
In this section, we discuss these common challenges business owners face when working with traditional legal services.
Unpredictable Costs
Many business owners are hesitant to work with and hire a business lawyer (or any kind of lawyer) due to potentially high legal fees, particularly if they have never worked with one before.
This unpredictability can deter some business owners from seeking legal assistance, which could expose their business to various risks.
One possible solution to this issue is to choose legal service providers that offer clear pricing and billing.
For example, some law firms provide flat fees, capped fees, or subscription-based services, allowing you to better manage your legal expenses and receive continuous legal support tailored to your business’s needs.
Lack of Responsiveness
When running a business, “time is money”.
Slow response times from traditional legal professionals can hinder your ability to make crucial decisions and move forward with your business operations. It is vital to work with a legal expert who understands the importance of timely communication and is committed and able to provide the support you need promptly.
To overcome this challenge, consider establishing clear communication guidelines and expectations with your legal service provider from the onset of your engagement.
This includes defining response times for different types of inquiries, setting regular update meetings, and agreeing on communication channels. By fostering a strong attorney-client relationship, you can ensure greater responsiveness and regular communication, allowing you to make well-informed decisions without unnecessary delays.
Reactivity & Inflexibility
Traditional legal services can sometimes be inflexible and reactive, with lawyers providing advice after problems emerge. This approach can be detrimental to your business, as it does not allow for proactive planning and risk mitigation. Ideally, your legal counsel should be proactive in identifying potential legal issues and addressing them before they escalate into significant problems.
Additionally, when you engage with a traditional lawyer, you might find that they offer a one-size-fits-all approach to legal services without considering the unique needs and goals of your business. This inflexibility can lead to poor outcomes and missed opportunities for growth.
To tackle this issue, look for legal professionals who are willing to understand your business’s specific needs and customize their services based on those needs. By working closely with you to comprehend your business and its unique challenges, a flexible legal counsel can offer proactive solutions that align with your objectives and support your long-term success.
The Advantages of Fractional General Counsel
In the evolving landscape of legal services, Fractional General Counsel has emerged as an innovative solution that offers a variety of benefits including:
- Proactive legal services
- Strong attorney/client relationship
- Regular communication
- Greater responsiveness
- Flexible service offerings
- Predictable costs (typically via subscription)
This service model not only addresses the common problems associated with traditional legal services but also provides additional advantages that align with the strategic growth of your business.
Subscription-based and Customizable Offerings
Fractional General Counsel services are typically offered on a subscription basis. This model not only provides predictability in terms of legal expenses, but it also ensures you have continuous access to legal expertise. Depending on the needs of your business, the subscription can be customized to include a range of services, from contract review and negotiation, to compliance management and strategic legal advice.
Additionally, a subscription-based model provides the flexibility to adapt to your changing business needs. As your business grows and evolves, your Fractional General Counsel can adjust the scope of services to ensure your legal requirements are always met. This model ensures you have the necessary legal support at every stage of your business journey.
Strong Attorney-Client Relationship
Another key benefit of engaging a Fractional General Counsel is the opportunity to develop a strong attorney-client relationship. This relationship is built on trust, regular communication, and a deep understanding of your business.
When you Strong Attorney-Client Relationship work with a Fractional General Counsel, you have a dedicated legal advisor who becomes an integral part of your team. They take the time to understand your business, its goals, and its unique challenges. This relationship allows for a more personalized service, tailored to the specific needs of your business.
The strong attorney-client relationship also fosters enhanced communication. Your Fractional General Counsel is always accessible, providing you with the advice and information you need when you need it. This level of responsiveness can help you navigate complex legal issues with confidence and ease.
Proactive Legal Services
Unlike traditional reactive legal services, Fractional General Counsel operates on a proactive basis. This approach allows businesses to avoid potential legal issues, mitigate risks, and make informed strategic decisions.
Proactive legal services involve continuous monitoring and assessment of your business environment, allowing for timely identification and management of potential legal risks. Instead of waiting for a problem to arise, a Fractional General Counsel is consistently engaged with your business, providing ongoing advice and guidance.
This approach can lead to significant cost savings, as it can prevent expensive legal disputes and compliance issues from developing in the first place.
Client Avatars:
The Different Types of Businesses and Their Unique Legal Needs
To understand the varied legal needs of businesses and how fractional general counsel can help, let’s take a look at some examples using three different client avatars. Each of these businesses, Sarah’s e-commerce business, John’s manufacturing company, and Emily’s tech startup, have unique challenges and requirements in the legal landscape.
Sarah's E-commerce Business
Operating in the digital marketplace, Sarah’s e-commerce business faces a unique set of legal challenges. With the evolving legal landscape of online commerce, her business must navigate issues such as online contracts, data privacy, cybersecurity, intellectual property rights, and consumer protection laws.
John's Manufacturing Business
John’s manufacturing company faces legal challenges including regulatory compliance, labor and employment issues, and contracts with suppliers, distributors, and customers. He must also ensure his business complies with a wide variety of regulations, including environmental standards and safety laws.
Emily's Tech Startup
Emily’s tech startup, and its technology, has its own unique legal needs. Her legal needs are vast and complex from protecting her intellectual property to securing venture capital, as well as navigating technology licensing agreements. Like Sarah, she has to navigate and manage data and privacy concerns.
What's Next in the Ultimate Business Owner's Handbook?
We’ve designed each chapter in the Ultimate Business Owner’s Handbook to serve as a roadmap for navigating the complex legal landscape of running a business. Let’s take a sneak peek at what lies ahead, and how our client avatars, Sarah, John, and Emily, will illustrate the key points in each chapter.
Overview of the Upcoming Chapters
Chapter 2: Business Formation 101 focuses on the legalities of starting a business. We’ll delve into topics such as choosing the right business structure, registering a business, and the legal requirements that come with these decisions.
Chapter 3: Essential Contract Strategies for Small Businesses provides insight into the world of contracts. From drafting and negotiating agreements to managing contractual disputes, this chapter covers essential strategies that can protect your business and its interests.
Chapter 4: Building a Legally Strong Brand explores the importance of safeguarding your business’s identity. We’ll discuss intellectual property rights, including trademarks and copyrights, and how these can protect your brand’s unique elements.
Chapter 5: Mastering Compliance: Recommended Tools and Practices aims to help you navigate the landscape of regulatory compliance. This chapter will guide you through the necessary tools and practices that can ensure your business meets its legal obligations.
Chapter 6: Litigation & Enforcement Services provides an overview of what to expect if your business faces litigation or needs to enforce its rights. This chapter offers strategies on how to handle these situations effectively and protect your business.
Chapter 7: Subscription Legal Services & Working with Tingen Law provides an overview of our unique legal service offerings and how we can assist your business in its legal journey.
How the Client Avatars Will Be Used in Each Section
Our client avatars Sarah, John, and Emily will serve as guiding characters throughout these chapters. Each business owner will illustrate the unique legal challenges their businesses face, and how the strategies discussed can be applied in a real-world context.
In Business Formation 101, we will use Sarah’s e-commerce business as a case study to demonstrate the steps involved in starting a business. John’s manufacturing company will help illustrate the intricacies of contract negotiation in Essential Contract Strategies for Small Businesses. Emily’s tech startup will serve as a prime example of the importance of protecting intellectual property rights in Building a Legally Strong Brand.
Mastering Compliance will use all three avatars to highlight the importance of regulatory compliance in diverse business sectors. In Litigation & Enforcement Services, we will delve into potential legal disputes each business owner could face and how they could navigate such situations.
Finally, Subscription Legal Services & Working with Tingen Law will use each avatar to demonstrate how our services can be tailored to meet unique business needs, ensuring a strong and proactive legal support system.
Chapter 2: Business Formation 101
When launching a new venture, one of the most critical steps is choosing the right structure for your business.
This decision determines not only how your business will be run, but also the kind of legal protection you’ll have and the way your business will be taxed.
This section will act as your guide through the essentials of business formation, providing insights into legal structures, tax designations, and more.
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Why Do I Need to Understand Business Formation?
A basic understanding of business formation is key to ensuring the successful launch and operation of your business.
It serves as the foundation of your entire operation and directly influences every other aspect, from taxation to the level of personal liability you’ll assume.
In fact, choosing the right business structure may even help your business qualify for certain funding opportunities that are specifically designed for specific business entities.
What Kind of Legal Structure Should My Business Have?
There are several types of legal structures, each with its own advantages and disadvantages.
The decision will impact your personal liability, taxation, and the cost and complexity of running your business.
Choosing the appropriate one for your business requires understanding each structure and how it aligns with your business needs.
Sole Proprietorships & General Partnerships
- Sole proprietorships are businesses owned and run by one person
- General partnerships involve two or more owners jointly running a business
- Both of these structures are straightforward to set up and operate
- A downside is that owners bear personal responsibility for the business’s debts and liabilities, which could put their personal assets at risk
Limited Partnerships
- General partners run the business
- Limited partners contribute capital but have minimal control over the operation
- In this case, limited partners enjoy limited liability while general partners bear the risk for debts and liabilities
Limited Liability Companies (LLCs)
- A more flexible option that offers limited liability protection to its owners (known as members) like a corporation, but with less formality and complexity
- A more in-depth look at this structure can be found below
Corporations
- Corporations are separate from their owners (shareholders)
- This means the corporation can own property, sign contracts, and even face lawsuits
- Owners’ liability is limited to their investment in the corporation, protecting personal assets
- A more in-depth look at this structure can be found below
B Corporations
- For-profit companies that want to consider social and environmental impact alongside profit
- Subject to transparency standards and are legally responsible for their impact on workers, society, and the environment
Nonprofit Corporation
- Organized to further a specific social cause or advocate a shared point of view
- Exempt from paying corporate income tax on profits made from activities related to their mission
What is the Right Tax Designation for My Business?
When setting up your business, another critical decision is selecting the right tax designation. NOTE: your legal structure and tax designation do not always match.
- For example, you might have an LLC and be taxed as an S Corp or you might have a corporation and be taxed as a partnership.
While this section provides helpful information, we recommend you speak with an accountant to ensure you select the appropriate tax designation.
Partnerships
- A tax designation where business profits pass through to the owners’ personal tax returns
- This structure avoids double taxation but comes with the risk of personal liability for business debts
S Corporations
- A tax designation for corporations and LLCs that provides pass-through taxation benefits, reducing the risk of double taxation
- In this designation, the owners’ liability remains limited to their investment in the company
C Corporations
- A separate legal entity that pays its taxes at the corporate level
- This structure leads to double taxation (corporate tax and individual tax on dividends)
- Provides several tax planning opportunities and benefits
Limited Liability Companies (LLCs): An In-Depth Look
Limited Liability Company (LLC) is considered the most popular business structure for small to medium sized businesses. This hybrid structure offers the operational simplicity of a partnership or sole proprietorship and the personal liability protection of a corporation.
Here is a detailed look at what comes with an LLC:
Personal Liability Protection
- Members (the owner’s) of an LLC aren’t personally responsible for the company’s debts and liabilities
- This means your personal assets, such as your home or personal savings, are generally protected if your business incurs debt or faces a lawsuit
Flexible Management Structure
- LLCs can have either member-managed or manager-managed setups
- This versatility makes it a popular choice for business owners seeking ease of operation
Pass-Through Tax Entity
- LLCs typically function as pass-through tax entities
- This means profit and taxes are listed on the tax returns of the owners and is taxed at individual income tax rates
- Because the LLCs themselves don’t pay additional taxes, this simplifies the administrative process for business owners
Easier Compliance Requirements
- IMPORTANT NOTE: While LLCs come with easier compliance requirements, it doesn’t mean there are none
- Basic formalities like having a written operating agreement and conducting an annual meeting to review operations are vital to maintain limited liability protection
Corporations: An In-Depth Look
Corporations are unique with their clear separation of ownership and control, which results in limited liability for shareholders. This legal structure is designed to exist perpetually, independent of its shareholders, making it a great choice for businesses aiming to attract investors.
Separation of Ownership and Control
- Shareholders in a corporation own stock but have no control over daily operations
- Safeguards personal assets, providing liability protection
Issuing Stock and Raising Capital
- Can issue stock to raise funds
- Issuing stock enables significant economic growth and public benefit
The Corporate Structure
- Consists of shareholders, officers, and a board
- A startup founder might be all three, but it’s essential to maintain personal and business separation to prevent liability issues
Higher Compliance Burden
- Carry a higher compliance burden due to their complex structure
- Regular meetings, managing stock certificates, and maintaining clear descriptions of officers’ roles is essential
Client Avatar Example:
Legal Structures
To help you understand how the business legal structure can influence the operations, growth strategies, and legal obligations of your venture, let’s consider two client avatars: Sarah and Emily.
In both examples, the choice of business structure is influenced by the nature of the business, the plans for growth, and the degree of formality the owner is prepared to undertake.
Sarah's E-commerce Business: LLC
Sarah is an entrepreneur looking to establish a home décor business. She wants to run her business without partners and aims to sell her unique creations at local markets and online.
In Sarah’s case, an LLC would be an ideal business structure.
Sarah’s business model is straightforward. She’s not looking to attract investors, and her growth plan is organic, rather than ambitious scaling.
An LLC would be a perfect fit for Sarah’s business needs. It provides her with personal liability protection, meaning her personal assets would be protected from any business-related debts or lawsuits. It also offers her the ability to run her business without the formalities and complex requirements of a corporation.
Sarah would also have the option to choose how her LLC is taxed. For instance, she could elect to be taxed as a sole proprietor, allowing business profits to flow directly to her personal income, avoiding the double taxation scenario faced by corporations. Another option she has is to be taxed as an S Corporation, potentially saving on self-employment taxes.
Emily's Tech Startup: Corporation
Emily is planning to launch a tech startup and envisions growing her business with the help of external investors. She expects her company will need substantial capital investments and plans to issue shares in exchange for funding.
For Emily’s needs, a corporation would be the most appropriate business structure.
Incorporating allows Emily to sell shares and raise the capital needed for rapid scaling. It also provides a strong layer of personal liability protection and allow for unlimited growth potential. The clear distinction between personal and business assets offered by a corporate structure safeguards Emily’s personal assets from business liabilities.
Emily must also decide whether to form a C Corporation or an S Corporation. While an S Corp can provide tax advantages, it has restrictions on ownership that might not align with her venture capital objectives. A C Corp, while subject to double taxation, provides more flexibility for attracting a diverse range of investors.
Compliance Requirements
When it comes to running a business, compliance is not just a recommendation—it’s a necessity. Each business structure, from sole proprietorships to corporations, carries specific legal and tax obligations.
While this section highlights key compliance requirements for different business structures, we recommend partnering with a fractional general counsel or business lawyer. That way you can ensure your company meets the appropriate compliance requirements.
Universal Requirements
There are certain requirements that you will encounter no matter what business structure you have. Here are universal compliance requirements you will need to ensure you address:
- Getting a Federal Employer Identification Number (FEIN)
- Obtaining a state tax ID
- Setting up payroll (you’ll need your state tax ID for this)
- Business license (contact your local municipality as each is different)
- Bank account(s)
Compliance for Specific Business Structures
Sole Proprietorships & General Partnerships
In many ways, sole proprietorships and general partnerships enjoy relatively simple compliance requirements. These business types don’t have to hold annual meetings or record minutes. However, the owner(s) must report business income and expenses on their personal tax returns.
Though simpler in structure, these businesses can still encounter more challenging compliance requirements, especially regarding local licenses and permits or dealing with any business-related disputes. They can greatly benefit from a business lawyer’s guidance in these situations.
LLCs: Flexibility with Formality
While the Limited Liability Company (LLC) offers a flexible business structure, but there are still compliance factors to consider. LLCs need to file an annual report in most states and should maintain a clear separation of personal and business finances to protect and maintain their limited liability status.
Moreover, if your LLC has multiple members, a well-drafted Operating Agreement is crucial. It provides clear guidance on how the company is run and outlines what happens if a member wants to leave the business.
Corporations: Strictest Regulations
Corporations face the most rigorous compliance requirements.
They must hold regular meetings, record minutes, issue stock and maintain stock transfer ledgers, and adhere to the bylaws. Moreover, corporations must file an annual report, pay annual fees, and ensure their financial activities are transparent to shareholders.
Corporate compliance can be complex. We highly recommend partnering with a fractional general counsel or business lawyer to ensure that your corporation not only meets its current obligations but also anticipates future legal and regulatory shifts.
B Corps and Nonprofits: Special
Compliance Requirements
Nonprofit corporations and B Corps also have specific compliance requirements. For instance, nonprofits must ensure they operate exclusively for charitable, scientific, religious, or other approved purposes to maintain tax-exempt status. B Corps, on the other hand, must consider their broader social and environmental impact.
While not as complex as the regulations facing corporations, expert legal advice can be invaluable to B Corps and Nonprofits. Having legal counsel will assist in navigating the specific compliance requirements and preventing issues that will result in you losing your tax status.
Where Should I File My Business?
Understanding where to file your business is crucial in the formation process. It can have lasting implications on your tax liabilities, legal responsibilities, and even business opportunities.
Let’s dive in!
Does It Matter Where I File?
In short, yes, it absolutely does. Where you choose to file your business significantly impacts your legal and financial landscape. The chosen jurisdiction determines your tax obligations, filing fees, privacy protections, and even the corporate laws governing your business. Essentially, it shapes the legal framework within which your business operates.
Registration State vs. Principal or Headquarter State
A business typically has a registration state—the state where it’s legally incorporated—and a principal or headquarter state, where it conducts most of its operations. While these can be the same, businesses often operate across multiple states or have strategic reasons for incorporating outside their principal state.
Where You Should File
Your Physical Location/Headquarter State
- Generally, you should file where you live and do business unless you have a good reason to file somewhere else. This is usually the state where you have significant business activities or substantial presence. Doing so eliminates the need to file additional paperwork to qualify as a foreign entity in your home state, which could be an unnecessary burden for small to medium-sized businesses.
Delaware
- Delaware is often considered the gold standard for incorporation, particularly for large corporations. It offers a well-developed body of corporate law, dedicated business courts, and a reputation for business-friendly policies. However, unless you’re planning to seek venture capital, go public, or anticipate complex legal disputes, the benefits may not outweigh the costs for smaller businesses.
Other Locations
- Other states like Nevada, Wyoming, and South Dakota have gained popularity due to their favorable tax laws and privacy protections. These may be attractive depending on your business needs. You might also consider another state because you or one of your investors have access to specific counsel or experts in that state. However, it’s still essential to consider not only the apparent benefits but also potential hidden costs such as extra paperwork, additional fees, and increased complexity.
Client Avatar Example:
Where You Should File
To help illustrate how companies decide where to file, let’s look at our two client avatars, Sarah and Emily, again.
Sarah's E-commerce Business: LLC
Sarah resides in Virginia. As the owner of an LLC, she’s not trying to raise capital from investors and doesn’t need the benefits of the Court of Chancery in Delaware.
Her requirements are straightforward – she wants an informal structure where she can quickly set up her business.
So, Sarah decides to register her business in Virginia, her home state.
In connection to this, she would put in her contracts, terms of use on her website, and all business interactions that any legal issues need to be addressed in Virginia, where she lives and her business is registered. This approach aligns perfectly with her strategy.
Emily's Tech Startup: Corporation
Emily also lives in Virginia but has a few more options.
She could file in Virginia, Delaware, or even Nevada. There could be various reasons to choose a state other than your home state.
Delaware is known for having a lot of benefits for corporations, as mentioned above.
Other states may have benefits as well.
For example, privacy benefits.
If Emily has an investor who values privacy and prefers a state like Nevada, that could be a good enough reason to file in Nevada.
It’s also possible that Emily or one of her investors has access to specific counsel or experts in a particular state.
Practical Steps: Formation & Maintenance
Business isn’t just about legal strategies and compliance; it’s about the little, practical steps that keep the wheels turning. It’s these steps that often differentiate successful businesses from those that falter.
Whether you’re just starting out or have been around for a while, these practical tips will help keep your operation running smoothly.
Keeping Things Organized
While this sounds like a no-brainer, it’s crucial in any successful business and gets overlooked quite often. You may be surprised by the number of growing, profitable companies that can’t locate their legal documents or have neglected bookkeeping and taxes for years. Sure, your business might be ticking along fine for now, but these oversights can catch up with you and potentially jeopardize your operation.
In today’s digital age, there’s no excuse for disorganization. Services like Dropbox and Google Drive make it easy to keep all your essential documents organized in one place. Forget the shoebox—scan your documents and store them electronically. This not only ensures you can access them at any time, but it also simplifies sharing these documents with your lawyer, accountant, or banker. Not to mention all the space you’ll save in your office!
Formalities & Standard Operating Procedures
When starting a business, it’s common to hit the ground running, with structure taking a back seat to action.
However, as you grow and bring on more people, implementing formalities and standard operating procedures becomes vital. Not everyone can read your mind—having set processes in place makes it easier for your team to understand what needs to be done and how to do it without having to go to you for clarification or a giant mess.
For LLCs, consider at least an annual meeting to reflect on your operation, aligning with your operating agreement and ensuring your business continues on the right path.
For corporations, maintaining formalities is not just a recommendation, it’s a requirement to preserve your limited liability. Regular meetings, minute keeping, and clear record storage are all part of this.
Regular Check-Ins
Whether you have a business lawyer or fractional general counsel, regular or annual check-ins are essential.
For example, at our law firm, we have built regular check-ins into our fractional general counsel service. In these meetings, we discuss the significant legal and compliance issues you’re facing and plan for the next six months.
In between these semiannual meetings, we touch base to talk about these topics, assess progress, and adjust the course as needed. At the next six-month meeting, we evaluate where we’re at and prepare for the next stage. Our goal in this partnership is to organize your business for growth, setting you up to reach the next level.
We recommend using this structure, or something similar, in check-ins with your legal counsel.
Chapter 3: Contract Strategy
An essential first step in starting a business is creating well-crafted, legally sound contracts.
Contracts are a critical part of everyday business, serving as the backbone of all business relationships.
They establish the rights, obligations, and expectations for all parties involved. This helps avoid misunderstandings that could lead to costly disputes in the future.
This section will walk you through common contract problems, contract types, and how to create a contract strategy that will set your business up for success.
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Questions You Should Consider:
As you read this chapter and determine what contracts and strategy your business needs, here are some questions you should consider:
- What contracts do you already have?
- What contracts do you not have, but know you should?
- What have you seen competitors doing?
- Do you have a written process for your contracts, sales, and fulfillment?
- What is your contract strategy? Does it help your bottom line?
Not A Replacement For Legal Counsel
While our recommendations below are a great resource for contract strategy, you should still consider involving a business lawyer or lawyer with business experience in this process.
You’re probably asking, “Why should I involve a lawyer? Is it really worth spending the money on that when I already have the contracts I need?
The short answer is, absolutely. But before we get into the details of contract strategy, let’s look at why working with a lawyer can be a necessary and strategic business move, rather than merely an option.
Why You Should Have A Lawyer Involved With Contracts:
- Contract Strategy Creation: Lawyers can help you design a practical contract strategy that is custom-fit to your business needs.
- Contract Creation & Review: Contracts have complicated and Intricate clauses. A lawyer will help draft and review contracts to ensure they reflect your business needs and protect your interests.
- Risk Mitigation: With their expertise, business lawyers can provide you with legal strategies that align with your business goals while safeguarding you from potential pitfalls.
- Legal Representation: They can represent you in court or during arbitration, and can advocate for your rights with expertise rather than doing it on your own.
- Facilitating Negotiations: Lawyers are equipped with negotiation skills and are adept at fostering agreements that uphold your business interests, especially when the stakes are high.
- Assets, Not Speed Bumps: A common misconception is that lawyers slow business operations down. Disorganization is the ultimate culprit that impedes your business, not your lawyer.
- Proactive & Cost-Saving: Another misconception is that lawyers are an expensive addition to your business. In actuality, it’s the lack of planning and preparation that costs your business money.
- You Need More Than Just A Contract: It’s not about having a contract; it’s about having one that fits your business objectives and your clients’ needs. Without a robust signing process, a sales strategy, a storage and auditing system, and an expert to help with all that, a contract isn’t of much value
Client Avatar Example:
Contract Needs
To provide a practical understanding of the importance of contracts, let’s look at one of our client avatars, a manufacturing CEO named John.
John's Manufacturing Contract Challenges
John comes to his lawyer with a clear set of needs:
- He wants to avoid any legal headaches he may have experienced previously. Bad past experiences with contracts have given him a desire for smoother and less complicated legal processes.
- He needs more control in his contracts and client relationships. A common question that pops up during contract negotiations is, “Whose version of the contract are we going to use?” It’s a question that reveals who has the upper hand in the agreement. John wants to be the one providing the contract; not only does this give him control over the contract’s terms, but it’s also a strategic move that positions his business favorably.
- Like any growing business owner, he wants to delegate more sales responsibilities. This shows the need for clear and comprehensive contracts that his sales team can confidently handle without constant oversight.
- It’s critical to his business to protect his intellectual property (IP). His business’s unique manufacturing processes, designs, and patents are valuable assets that need solid legal protection. Because of this, his contracts need to emphasize IP rights and protection.
John’s situation illustrates the varied contract needs of a typical small to mid-sized business owner. As we explore contract strategy further in this chapter, we’ll review John’s case again.
Contracts Your Business Needs
Why are contracts essential for your company? Contracts are the lifeblood of any business. They set expectations and create the rules of engagement between companies, customers, employees, and suppliers.
Contracts are tools and assets that should support your business’s needs and help streamline your sales process, not hinder them. In the busy world of business, you need several types of contracts to operate smoothly and protect your interests.
Types of Contracts
- Client Agreements:
- These cover the terms of your relationship with your clients, outlining the scope of your offerings, payment terms, and other crucial aspects of your business relationship.
- Employee Agreements:
- You’ll want contracts that clearly specify the expectations, responsibilities, and benefits of employment, including non-disclosure agreements (NDAs) and non-compete clauses where necessary.
- Supplier/Vendor Agreements:
- These define your relationship with suppliers or vendors and typically cover terms related to delivery, quality, payment, and dispute resolution.
- Partnership or Joint Venture Agreements:
- If you’re joining forces with another business, these contracts lay out each party’s rights and obligations, distribution of profits, and exit strategies.
- Lease Agreements:
- These are a must if you’re renting a commercial space.
Industry Contract Example: Agency
If you’re an agency, your contracts are vital for defining the scope of work, timelines, responsibilities, and importantly, the ownership of intellectual property. Agency-client contracts often include confidentiality and non-disclosure clauses to protect sensitive information shared during the collaboration.
Industry Contract Example: Construction
In the construction industry, contracts take on a whole new level of complexity. You’ll deal with a wide array of agreements such as construction contracts with clients, subcontractor agreements, and supply contracts, among others. These contracts are critical for clarifying project specifications, setting quality standards, determining payment terms, and managing potential disputes.
Other Industry Contract Needs
Different industries have different contractual needs:
Tech companies need to prioritize contracts focusing on intellectual property rights, software licensing, and user agreements.
In retail, agreements related to supply, distribution, and returns are critical.
Consulting firms need detailed service agreements outlining the specifics of the consultation services provided, payment, and confidentiality.
Remember, it’s not about having a contract; it’s about having the right contracts. Your contracts should be as unique as your business, reflecting your specific needs, and addressing industry standards. Crafting these essential contracts ensures you’re not just going with the flow but actively protecting and steering your business towards success.
Common Contract Problems
& Concerns
When it comes to contracts, an variety of potential issues can cause issues.
Below, we list some of the most common problems and concerns business owner’s have shared with us regarding contracts as well as our answers to those concerns.
Q: Lawyers are expensive. Is it really worth the money to hire a lawyer and update my contracts?
A: Yes, we believe it is worth it (and not because we are business lawyers who need to make a living). Business owners often question the return on investment when hiring a lawyer, especially when things appear to be running smoothly. However, being proactive with legal matters is key and can save you money.
The money spent on a lawyer today can save you significant costs down the line by preventing and properly handling expensive legal disputes. A good business lawyer can help you understand potential legal risks, update your contracts, and create a contract strategy that meets your needs.
Q: Won't lawyers slow down my sales process?
A: This is a common concern among business owners. No one wants to slow down the process that makes them money.
However, with a solid contract strategy in place, legal oversight does not have to slow down your sales process. In fact, it can facilitate sales by ensuring that your contracts cover everything you need, when you need it. This prevents last-minute scrambling for a new contract when something comes up which delays and complicates your sales process.
This preemptive planning can make negotiations more efficient and help you avoid potential obstacles.
Q: I've never given contracts to my clients. Will issuing contracts hurt my relationship with them?
A: Some business owners worry that incorporating contracts might damage existing client relationships. Contrary to this belief, a well-drafted contract can actually enhance client relationships. It helps set clear expectations, fosters transparency, and provides a framework for resolving disputes.
Q: We have multiple contracts for the same thing and never standardized them before. What should we do?
A: Businesses often use a variety of contracts for the same purpose for years, but with different language. This can lead to confusion and potential legal risks.
Start by standardizing your contracts. Without standardizing and organizing them effectively, it is extremely difficult to understand what your liability risk is. A lawyer can help with that process and provide guidance.
Standardizing your contracts also simplifies future consultations with your lawyer and reduces costs associated with getting a legal opinion on individual contracts. This means more money saved for you and less meetings on your schedule.
Q: How do I avoid liability issues with outdated contracts?
A: Liability issues often arise when businesses use outdated or poorly drafted contracts.
The best way to address this is to update your contracts regularly to reflect changes in laws, regulations, and business needs.
A business lawyer, or lawyer with business knowledge, can assist you with this. Working with them will help ensure your contracts are legally sound and protect your business interests as time goes on.
Q: What is the easiest way to avoid and overcome
contract problems?
A: The best way is by being proactive and establishing a strategic plan with your lawyer.
By being proactive, you can overcome most contract problems. Remember, your contract strategy should consider your business’s needs and help streamline your sales process.
Additionally, by planning in advance how to negotiate, sign, and store your contracts, you can remove potential obstacles that could harm your relationships with clients.
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